Emergency? Need to cancel a job?

It happens — a truck goes down, a driver's out. Call our ops team and we'll help cover the route or re-route the customer. The sooner you call, the more we can do to keep the job (and your standing) intact.

A quick heads-up before you cancel: a late drop leaves a customer stranded on their service day and can affect your rating and payout. Most of the time we can solve it together without a cancellation. See provider cancellation terms →